How Calibration Conferences Introduce Bias into Efficiency Opinions
These meetings, wherein supervisors discuss and adjust rankings across the firm, are steadily intended to eradicate bias. In actuality, they’ll possess the opposite cease. January 05, 2024 HBR Workers/Anton Vierietin/FabrikaCr/Getty Photos Tweet Post Share Annotate Assign Print Stunning efficiency opinions are fundamental to a firm’s success attributable to they make sure the Most mighty workers
These meetings, wherein supervisors discuss and adjust rankings across the firm, are steadily intended to eradicate bias. In actuality, they’ll possess the opposite cease.
January 05, 2024
HBR Workers/Anton Vierietin/FabrikaCr/Getty Photos
Stunning efficiency opinions are fundamental to a firm’s success attributable to they make sure the Most mighty workers are promoted and stick with the firm. A chain of corporations possess introduced calibration meetings — when supervisors discuss and adjust rankings across the firm — in an try to eradicate bias by holding managers to consistent requirements. Alternatively, novel research suggests these meetings can introduce bias into the approach in numerous methods. Little tweaks, reminiscent of educating assembly contributors what bias appears to be like admire, can help diploma the playing field.
Calibration meetings are most steadily one in every of the closing steps in many corporations’ efficiency-overview cycles. The direction of steadily starts with a supervisor filling out opinions for their relate stories, giving every an total ranking. The supervisor then attends a calibration assembly with other supervisors and senior leaders to communicate about and adjust the rankings across the firm. In the cease, workers are rated twice: once by their supervisor and once by the calibration committee.
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Raafiya Ali Khan is a policy and research fellow on the Center for WorkLife Law, University of California College of the Law, San Francisco.
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Rachel M. Korn is the research director on the Center for WorkLife Law, UC Hastings College of the Law.
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